Frequently Asked Questions

Before we start, UCreative will ask for your business goals, target audience, geographic focus, and a rough monthly budget. We'll also need access to any existing Google Ads account (or a new one you want us to set up), plus your website URL and any current conversion tracking you have in place. This information lets us build a tailored campaign structure and ensures compliance with Google's advertising policies.

UCreative’s AI SEO service uses machine‑learning tools to analyse search behaviour, automatically generate keyword clusters and predict trending topics, then applies those insights to on‑page content. Traditional SEO focuses on manual keyword research, site audits and link‑building without predictive modelling. By combining both, the agency can produce faster ranking improvements and adapt to algorithm changes more quickly.

Yes, UCreative holds an official Google Partner certification, which means we have met Google’s performance and spend thresholds and receive direct support from Google. As a partner we can access beta tools, exclusive credits and priority troubleshooting, ensuring your campaigns run efficiently and adhere to the latest advertising policies.

No. All websites, design files, copy and video assets created by UCreative are transferred to you in full upon project completion. You retain full ownership and can host, modify or migrate the site without any restrictions or ongoing royalties.

Each month you’ll receive a dashboard snapshot that covers keyword rankings, organic traffic trends, and on‑site health for SEO, plus impression share, click‑through rates, cost‑per‑click, conversion data and budget burn for Google Ads. Reports are delivered by email in PDF format and include a brief narrative explaining any changes and recommended next steps.

Yes. UCreative follows the Malaysia Personal Data Protection Act for all client and end‑user data we process. Data is stored on secured, locally hosted servers, access is limited to authorized staff, and we never share or sell your information to third parties.